While we’ve already heard their response to the community – which amounted to a few apologies, a few promises, and a few explanations – there’s another group they have to cater to: shareholders. And in their recent Q4 investor’s call, Blizzard president J. Allen Brack admitted that things could have gone better… but Blizzard isn’t giving up on this.
"Concerning Warcraft 3: Reforged, honestly, it's been a bit of a hard week. Our community has come to expect really amazing things from us, and we've heard from them that we did not achieve that bar… But we stand behind our games, and have consistently shown that not only do we support them, but we continue to build on them even after launch. And we're committed to doing that here as well. We're going to continue to update the game, and we're going to continue to update the community with our plans going forward."
It’s great that Blizzard is ‘committed’ to supporting this game, because there are still people who like it and most of the people who dislike it are people who were looking forward to it as well. The problem is that what needs to be fixed – more than the cutscenes and lackluster cutscenes – is the EULA, which fans have been horrified by since the day it was revealed. No one is going to want to invest in map-creation or mode editing as long as the current one exists… and can you really call it a return to Warcraft 3 if that’s the case?